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The World Airline Survey has operated since 1999, and is conducted by Skytrax, the worlds leading specialist aviation research organisation. The survey is highly regarded for the clarity of process and rigorously applied rules of independence.

The annual Airline Survey results can be viewed online at the World Airline Awards. Described as "the Oscars of the aviation industry", the Skytrax Awards are most coveted Quality accolades celebrating excellence in the world airline industry, and known as the Passengers Choice Awards.

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