The World Airline Survey survey is managed by Skytrax. There is no cost for an airline to be included in the Survey,
the survey reputation developed through strict adherence to the policy of no entrance fee, subscription or any payment from an airline.
Encourage your Customers to vote in the Survey
Airlines may encourage Customers to participate in the Survey, on the basis there is no incentive to vote. Airlines can encourage customer voting by:
 Social Media: Facebook, Twitter, WeChat etc
Link from airline web site
Circulating FFP members
IFE Promotion
More information
For more details and to obtain hi-res Award logos for linking to the Survey, please contact us via the Feedback Form
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The World Airline Survey has operated since 1999, and is conducted by Skytrax, the worlds leading specialist aviation research organisation.
The survey is highly regarded for the clarity of process and rigorously applied rules of independence.
The annual Airline Survey results can be viewed online at the
World Airline Awards. Described
as "the Oscars of the aviation industry", the Skytrax Awards are most coveted Quality accolades celebrating excellence in the world airline industry, and known as the Passengers Choice Awards.
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