The 2015/2016 World Airline Survey has now closed

The Customer Survey results will be announced at the Skytrax World Airline Awards on Tuesday 12th July 2016. We would like to thank all of our users that took the time to complete this important airline Customer Survey in the 2015/2016 voting period.

Read the latest Airline Customer reviews here.
The Airline Customer Satisfaction Survey is conducted by aviation research organisation, Skytrax. Operating since 1999, this survey is respected for the clarity of process and rules of independence. The survey methodology is audited to ensure transparency and maximum independence.

2016 Copyright Skytrax. All rights reserved.