World Airline Survey™ | the Passenger's Choice

INFORMATION

SELECT SURVEY HERE
Best Airline Surveys
Airline of the Year Low-Cost Airlines Regional Airlines Leisure Airlines
Surveys : by Cabin
First Class Business Class Premium Economy Economy Class
Surveys : by Category
Cabin Staff Airport Staff Inflight Entertainment Airline Lounges Onboard Catering Airline Alliances Airline Web Site

TRAVEL LINKS

Airline flight Reviews

Top 10 Airlines

Top 10 Airports

THE WORLD AIRLINE SURVEY™

2011 World Airline Awards

Qatar Airways is named as the Worlds Best Airline

British Airways wins the world's Best Business Class lounge award

Cathay Pacific has the most comfortable First Class seats


	Turkish Airlines is named as Best Airline in Europe

Etihad Airways first class catering comes out on top

Emirates wins Best Inflight Entertainment award

Jetstar Airways is Best Low-cost Australia / Pacific

Kingfisher Airlines is Best Airline India / Central Asia

Welcome to the world's largest and most respected airline passenger survey. Last year, some 18.8 million airline passengers from 100 different nationalities took part in the survey, and we hope to exceed this during the 2011/2012 study!

SKYTRAX guarantee total transparency across the World Airline Survey process, and the resulting awards operate on a not-for-profit basis - allowing real customers to make their own, honest choices as to which airlines they consider to be best, and worthy of an award. This is why the results are known as the Passengers Choice Awards.

Airlines do NOT subscribe to be included in the survey, there is NO membership criteria, and NO charge for winners to attend the World Airline Awards ceremony. To reinforce this credibility, the complete independence and clarity of survey and awards process, SKYTRAX do not accept any third party sponsorship.

Best Airlines		By Travel Class
	Airline of the Year		First Class
	Low-Cost Airline		Business Class
	Regional Airline		Premium Economy Class
	Leisure/Charter Airline		Economy Class

Onboard		Ground
	Airline Cabin Staff		Airline Lounge
	Inflight Entertainment		Airline Alliance
	Onboard Catering		Ground Staff
			Airline Web Site

The Passengers Choice Awards winners include Air Arabia, Air Asia, Air Berlin, Air Canada, Air New Zealand, Asiana Airlines, Cathay Pacific, Dragonair, Emirates, Etihad Airways, Finnair, Garuda Indonesia, GOL, Hainan Airlines, IndiGo, Kingfisher Airlines, Kulula, LAN Airlines, Lufthansa, Malaysia Airlines, Malev Hungarian Airlines, Oneworld, Qantas Airways, Qatar Airways, Singapore Airlines, South African Airways, Swiss Int'l Airlines, TACA Airlines, Thai Airways, Thomson Airways, Turkish Airlines, Virgin America, Virgin Atlantic, Virgin Blue, WestJet Passenger's Choice Award winning airports include Singapore Changi Airport, Incheon International Airport, Hong Kong Airport, Munich Airport, Kuala Lumpur Airport, Zurich Airport, Amsterdam Schiphol Airport, Beijing Capital Airport, Auckland Airport, Bangkok Suvarnabhumi Airport, Vancouver Airport, Kansai Airport, Centrair Nagoya Airport, Helsinki Airport, Copenhagen Airport, Frankfurt Main Airport, Tokyo Narita Airport, Brisbane Airport, Cape Town Airport, San Francisco Airport, London Heathrow Airport, Istanbul Airport


The world's Best Airline passenger survey	The world's Best Low-Cost Airline passenger survey
The world's Best Regional Airline passenger survey	The world's Best Leisure/Charter Airline passenger survey
The world's Best Airline Cabin Staff passenger survey	The world's Best Airline Inflight Entertainment passenger survey
The world's Best Airline Onboard Catering passenger survey	The world's Best Airline Lounge passenger survey
The world's Best Airline Alliance passenger survey	The world's Best Airline Ground Staff passenger survey
The world's Best Airline Web Site passenger survey	The world's Best Airline First Class passenger survey
The world's Best Airline Business Class passenger survey	The world's Best Airline Premium Economy Class passenger survey
The world's Best Airline Economy Class passenger survey