WORLD AIRLINE SURVEY : BACKGROUND

The World Airline Survey studies are conducted by SKYTRAX Research, the worlds leading, specialist aviation research organisation.

Operating since 1999, the survey is held in high esteem for its clarity of process, and the rigorously applied rules of complete independence. Worldwide survey interviews totalled 14,836,129 - with more than 93 different passenger nationalities participating.

No outside sponsorship or external influence is applied to any aspect of the Survey, making it the most respected passenger survey of it's type in the world.

The World Airline Survey results are published annually, and are entitled the World Airline Awards ®.

The Awards are recognised around the world, and renowned for being the only truly global, Independent passenger survey of airline standards. The survey does not receive any outside or third-party sponsorship, with all funding to cover survey costs coming from the Research Division of SKYTRAX.

The World Airline Awards have gained worldwide esteem and respect through the strict adherence to the original Survey purpose that was drawn up by SKYTRAX back in 1998 - to conduct studies that offered a global coverage, and to publish results without recourse to any hidden agendas or seeking commercial gain via award ceremonies etc.