Menu
Logo

The World Airline Survey has now closed

The World Airline Survey is the world's largest airline Customer Satisfaction survey. The 2017/2018 survey ended on 31st May 2018, and the new customer Survey for 2018/2019 voting will begin in August 2018..
The World Airline Survey

The World Airline Survey has operated since 1999, and is conducted by Skytrax, the worlds leading specialist aviation research organisation. The survey is highly regarded for the clarity of process and rigorously applied rules of independence.

The Survey results can be viewed online at the World Airline Awards. Described as "the Oscars of the aviation industry", the World Airline Awards are most coveted Quality accolades celebrating excellence in the world airline industrys.

This passenger survey is operated by Skytrax and is totally independent. Airlines do not register or pay to be included in the survey, and no form of sponsorship from airlines is permitted.

DISCLAIMER NOTICE: Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

2018 Copyright Skytrax. All rights reserved.